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TipTap

Customers tip support agents that help them the most

User Experience
Customer Communication
SaaS
Visit WebsiteSee on Product Hunt

Hunted byDan VuckovicDan Vuckovic

TipTap lets customers tip the support agents who helped them - directly, after a great interaction. We plug into any existing helpdesk like Zendesk, Intercom, Freshdesk, etc. and add a tipping flow at the end of resolved tickets. Customers who had a great experience can leave a tip. Agents earn extra income. Companies retain their best people. Zero cost to the company. No restructuring. No salary changes. Just happier agents and better internal metrics.

Top comment

Hey Product Hunt! 👋 I'm Dan, Co-founder of TipTap. After working as a support agent for 5 years and experiencing how badly customer support agents are treated, I built TipTap. Long hours, low pay, high pressure, and almost zero recognition when they do something great. The result? Brutal turnover. Companies spend thousands replacing agents constantly, and the ones who stay are burned out. TipTap fixes this in the simplest way possible. We let customers tip the agents who helped them, right after a resolved ticket. It plugs into any helpdesk you use like Zendesk, Intercom, or Freshdesk with zero cost to the company and no workflow changes needed. Agents earn real extra income. Companies keep their best people. Customers feel good about rewarding great service. We're live and would love your feedback, especially from anyone running support teams or working in CX. What would make this a no-brainer for your team?

Comment highlights

Recently, I had the worst experience after buying a product that never arrived. The support completely changed that and fixed it by being very helpful. I would have definitely tipped the person if I had the chance, but would have loved the company to be involved. Do you have an option to allow the company to double or triple the tip?

it's a great approach on the zero cos' model. i'm curious how you guys handle the payout logistics and tax reporting for the agents so it doesn't create extra work for our hr team. if that's automated, this is a 10/10. congrats.. @dan_tiptap

Does this change how agents prioritize tickets if they know some interactions are more "tip likely"?

I can see this working in small teams, but wondering how it scales in large enterprise support orgs.

How do you prevent bias where only certain types of issues or customers lead to higher tips?

Does adding a tipping step after resolution risk making the support experience feel transactional?

About TipTap on Product Hunt

Customers tip support agents that help them the most

TipTap launched on Product Hunt on May 13th, 2026 and earned 96 upvotes and 14 comments, placing #16 on the daily leaderboard. TipTap lets customers tip the support agents who helped them - directly, after a great interaction. We plug into any existing helpdesk like Zendesk, Intercom, Freshdesk, etc. and add a tipping flow at the end of resolved tickets. Customers who had a great experience can leave a tip. Agents earn extra income. Companies retain their best people. Zero cost to the company. No restructuring. No salary changes. Just happier agents and better internal metrics.

TipTap was featured in User Experience (365.3k followers), Customer Communication (12.7k followers) and SaaS (42k followers) on Product Hunt. Together, these topics include over 78.3k products, making this a competitive space to launch in.

Who hunted TipTap?

TipTap was hunted by Dan Vuckovic. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.

Want to see how TipTap stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.