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Muninx
Simple, affordable, AI-assisted help desk for small teams
MuninX helps startups, agencies, and small teams move support out of a shared inbox into clear ticket workflows. Emails become tickets with owners, priorities, customer records, reporting, and AI-assisted replies. Human agents stay in control. One human agent is free forever, with simple per-agent pricing as your team grows.
Hey Product Hunt,
We built MuninX for the stage where customer support has become too important for a shared inbox, but the team is not ready for an enterprise support suite.
A lot of small teams need the basics done well: emails become tickets, every ticket has ownership, customers are easy to find, and the team can see response and resolution metrics without setting up a support-ops project.
MuninX does that with practical ticketing, customer and team management, reporting, and AI-assisted replies. The AI side is intentionally human-controlled: agents can generate drafts, improve replies, and use approved web sources for context, but people still review and send the response.
We are not trying to replace every mature help desk feature. MuninX does not have live chat or a knowledge base today. If those are central to your workflow, a broader suite may be the better fit. Our focus is email-first teams that want a clean support queue, useful reporting, and pricing they can explain in one sentence.
Pricing is simple: one human agent is free forever, additional human agents are EUR 9/month, and AI-assisted agents are EUR 17/month.
We would love feedback from founders, indie hackers, agencies, and small support teams:
* Where does your shared inbox start breaking down?
* What would you expect from the first help desk you buy?
* What AI support features feel useful without giving up too much control?
Thanks for taking a look.
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About Muninx on Product Hunt
“Simple, affordable, AI-assisted help desk for small teams”
Muninx was submitted on Product Hunt and earned 0 upvotes and 1 comments, placing #8 on the daily leaderboard. MuninX helps startups, agencies, and small teams move support out of a shared inbox into clear ticket workflows. Emails become tickets with owners, priorities, customer records, reporting, and AI-assisted replies. Human agents stay in control. One human agent is free forever, with simple per-agent pricing as your team grows.
Muninx was featured in Ticketing (308 followers) on Product Hunt. Together, these topics include over 170 products, making this a competitive space to launch in.
Who hunted Muninx?
Muninx was hunted by Sergio. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Muninx stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Sergio