Built for customer-facing teams. Take control of your inbox with a shared workflow that helps you organize customer conversations, assign team ownership, and resolve issues faster.
Hey everyone! 👋 Super excited to launch Cuppa today.
I am Antony one of the co-founders.
Cuppa is a shared inbox and ticketing platform built for customer-facing teams. We wanted to make it easier for businesses to manage customer enquiries in a more streamlined, structured way.
Live chat can be expensive to maintain — it requires constant staffing and comes with faster response time expectations. Most teams still rely on email, so we designed Cuppa to work with how support actually happens: clear, trackable, and team-friendly.
We’ve built in a simple workflow — Triage and Resolve — that helps teams sort, assign, and close conversations efficiently. It’s easy to adopt, even for non-technical teams.
We’re still early, and there’s so much more we’re excited to roll out, especially around how AI can support and accelerate support teams.
Hope you love the product as much as we’ve loved building it. Would love your thoughts and feedback — thanks so much for the support!
This looks like a thoughtfully designed solution for customer-facing teams — shared inboxes with clear ownership and streamlined workflows make handling support so much smoother. A real boost for collaboration and speed.
As your customer base grows, keeping everyone on the same page is tough. Cuppa’s streamlined workflow sounds ideal for scaling customer support without losing control.
About Cuppa on Product Hunt
“The B2B shared inbox and ticketing platform”
Cuppa launched on Product Hunt on June 6th, 2025 and earned 103 upvotes and 6 comments, placing #19 on the daily leaderboard. Built for customer-facing teams. Take control of your inbox with a shared workflow that helps you organize customer conversations, assign team ownership, and resolve issues faster.
Cuppa was featured in Customer Success (6.2k followers), Customer Communication (12.7k followers) and SaaS (42.1k followers) on Product Hunt. Together, these topics include over 49.8k products, making this a competitive space to launch in.
Who hunted Cuppa?
Cuppa was hunted by Antony. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Cuppa stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Antony