Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.
Hey Product Hunt! 👋
I'm one of the founders of Chatway, and we're excited to be back with a major update!
We've been building Chatway to make customer support easier for businesses. Today, we're taking it a step further.
You can now bring your own AI agent to Chatway using MCP.
Instead of being limited to a built-in chatbot, you can connect tools like ChatGPT, Claude, Gemini, Cursor, and other MCP-compatible assistants directly to your customer support workspace.
Your AI assistant can:
Read, search, and summarize customer conversations
Draft and send replies
Search contacts and your knowledge base
Manage conversations, assignments, and more
All through a secure connection, without writing code.
And if you don't have your own AI agent, Chatway still includes everything you need: live chat, a built-in AI Support Agent, a shared inbox, automation, and multiple support channels.
MCP is available on our free plan, so you can try it without paying.
I'd love to hear what AI workflows you'd build with Chatway, and what integrations you'd like us to support next!
Thanks for checking us out! 🙌
Congrats on the launch, Gal! For ChatGPT, do people connect through Developer mode for now, or are you going for their app directory?
billing questions would be the first thing we’d try this on, those answers are pretty much always in the help center already. when it drafts from an article does it tell you which one? would save whoever’s reviewing a lot of time
Thanks everyone for your feedback 😸
We'd love to know if you tried it out and which agent you connected 🙏
Official connectors to ChatGPT anf Claude are coming soon!
Looks great! The MCP feature is really useful and easy to set up. I'd definitely recommend it.
Super clean and highly recommended. I was waiting for MCP support for so long 🎉
Congrats on the launch! Really like the idea of connecting any compatible assistant directly.
About Chatway MCP on Product Hunt
“Let ChatGPT & Claude answer customer support tickets via MCP”
Chatway MCP launched on Product Hunt on October 15th, 2026 and earned 103 upvotes and 19 comments, placing #10 on the daily leaderboard. Chatway is a live chat and customer support platform that lets you bring your own AI agent. Connect ChatGPT, Claude, Gemini, Cursor, or any MCP-compatible assistant to manage customer conversations, reply to messages, search contacts, and access your knowledge base. No coding required. Chatway also includes a built-in AI Support Agent, shared inbox, help center, automation, iOS and Android apps, and integrations with WhatsApp, Instagram, Facebook Messenger, and more. Get started for free.
Chatway MCP was featured in Customer Success (6.3k followers), Messaging (52k followers) and Customer Communication (12.8k followers) on Product Hunt. Together, these topics include over 21.8k products, making this a competitive space to launch in.
Who hunted Chatway MCP?
Chatway MCP was hunted by Gal Dubinski . A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
Want to see how Chatway MCP stacked up against nearby launches in real time? Check out the live launch dashboard for upvote speed charts, proximity comparisons, and more analytics.
Gal Dubinski