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That Was AI
AI phone support that works like a human, for Shopify brands
THAT WAS AI is an AI phone agent built for Shopify brands. It answers customer calls and takes real action on them: updates orders, changes shipping addresses, processes cancellations and refunds, creates support tickets, and transfers to your team when needed. Setup takes minutes.
Hey Product Hunt folks, I'm Akshay, founder of THAT WAS AI.
I spent the last year talking to Shopify founders and kept hearing the same complaint: customers still call, support teams burn hours on the same five questions, and the voice AI tools out there can talk to a customer but can't actually update an order, change an address, issue a refund or take any other action that's required. So the call still ends with a human doing the actual work.
So we built a phone agent that actually takes action inside a Shopify store. On a call, it can look up an order, update a shipping address, cancel or refund an order, check inventory, even place a new order right there on the call. If it can't handle something, it opens a ticket or forwards the call to your human support team with full context.
Setup is add your store link, install the app, connect a phone number. It's live.
And ofcourse we're offering a free trial, and for the first 50 people who sign up from here, I'll personally cover your first month. Sign up and I'll email you.
If you've got questions about how it handles a call, ask away, happy to walk you through it.
About That Was AI on Product Hunt
“AI phone support that works like a human, for Shopify brands”
That Was AI was submitted on Product Hunt and earned 16 upvotes and 10 comments, placing #55 on the daily leaderboard. THAT WAS AI is an AI phone agent built for Shopify brands. It answers customer calls and takes real action on them: updates orders, changes shipping addresses, processes cancellations and refunds, creates support tickets, and transfers to your team when needed. Setup takes minutes.
On the analytics side, That Was AI competes within Customer Communication, Artificial Intelligence and E-Commerce — topics that collectively have 528.7k followers on Product Hunt. The dashboard above tracks how That Was AI performed against the three products that launched closest to it on the same day.
Who hunted That Was AI?
That Was AI was hunted by Akshay Solanki. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of That Was AI including community comment highlights and product details, visit the product overview.
Akshay Solanki
Hey Product Hunt folks, I'm Akshay, founder of THAT WAS AI.
I spent the last year talking to Shopify founders and kept hearing the same complaint: customers still call, support teams burn hours on the same five questions, and the voice AI tools out there can talk to a customer but can't actually update an order, change an address, issue a refund or take any other action that's required. So the call still ends with a human doing the actual work.
So we built a phone agent that actually takes action inside a Shopify store. On a call, it can look up an order, update a shipping address, cancel or refund an order, check inventory, even place a new order right there on the call. If it can't handle something, it opens a ticket or forwards the call to your human support team with full context.
Setup is add your store link, install the app, connect a phone number. It's live.
And ofcourse we're offering a free trial, and for the first 50 people who sign up from here, I'll personally cover your first month. Sign up and I'll email you.
If you've got questions about how it handles a call, ask away, happy to walk you through it.