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Qualia Bits
The AI call center for Indian BPO
AI call center software for Indian BPOs: voice agents, CallPulse call QA, and dialer automation in Hindi, English, and Hinglish.
Hey Product Hunt, I'm Kulraj, one of the co-founders of QualiaBits.
Indian call centers run on millions of calls a day. Most QA teams can only listen to about 2% of them, and the rest just disappear. I wanted to see what a call center looks like when AI is part of the floor, not a bolt-on bot.
So we built Qualia Commons:
- Voice Assistant: AI voice agents that take inbound and outbound calls in Hindi, English and Hinglish. When a caller asks for a human, it hands off warm, with the transcript and captured fields already filled.
- CallPulse: automated QA that scores 100% of calls against your own rubric.
- UltraChat: WhatsApp and SMS follow-up when a call doesn't connect.
- It plugs into the dialer and CRM you already use (Vicidial, Salesforce, WhatsApp Business API).
We're not trying to sell a voice bot. We care about outcomes: calls answered, calls audited, leads followed up.
Honest status: we're live in paid pilots across 3 BPO floors in India, about 1,150 seats. Still early, still learning every day.
I'd love your feedback, especially if you've run or worked in a call center. What would make you trust an AI agent on your floor?
Want to hear it yourself? Go to qualiabits.com and get a live AI call in about 60 seconds.
About Qualia Bits on Product Hunt
“The AI call center for Indian BPO”
Qualia Bits was submitted on Product Hunt and earned 3 upvotes and 1 comments, placing #127 on the daily leaderboard. AI call center software for Indian BPOs: voice agents, CallPulse call QA, and dialer automation in Hindi, English, and Hinglish.
On the analytics side, Qualia Bits competes within Artificial Intelligence and Tech — topics that collectively have 1.1M followers on Product Hunt. The dashboard above tracks how Qualia Bits performed against the three products that launched closest to it on the same day.
Who hunted Qualia Bits?
Qualia Bits was hunted by Kulraj Singh Sabharwal . A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Qualia Bits including community comment highlights and product details, visit the product overview.