Omni-channel AI-first customer support (6 months free)
Juniors AI Concierge is AI-powered customer support for modern teams. Unify WhatsApp, Instagram, email and in-app chat in one workspace, automate repetitive requests with human handover, ask questions about your data in plain English, and track AI and human agent performance. Built on a Bring Your Own Infrastructure model: connect your database, Redis and AI provider keys, and we handle the AI orchestration. Smarter support, full control.
We built Concierge after running support for a high-volume consumer app and hitting the same wall every AI support tool puts up: to use their AI, you hand over every customer conversation, pay a markup on every token, and live with their roadmap.
So we flipped the model. Concierge runs on your infrastructure.
🔒 Your data never touches our servers. Conversations, knowledge base docs and customer context live in your own PostgreSQL, Redis and S3. We store your org identity and login. That's it.
💸 Pay API prices, not platform markups. Plug in your own Anthropic or OpenAI keys, with a backup model if the primary fails. Zero token markup; you pay providers directly.
🤖 AI-first, humans when it matters. The AI handles L1 from your knowledge base and hands off to a human agent when its confidence drops. Built-in analytics show auto-resolution vs escalation, so you always know how the AI is actually performing.
Also included: WhatsApp, Instagram, email & web chat support, SLA policies by priority, macros, conversation tags, Slack alerts, agent scoring, and user context injection, so the AI knows who it's talking to before the first reply.
🎁 For the PH community: 6 months free, with hands-on onboarding from our team.
2. We'll get you set up and guide you through configuration
3. Enjoy 6 months free of AI-powered support & Talk to Your Data.
We'd love your honest take: would bringing your own infra be a dealbreaker or a must-have for your team?
Komal, Nikhil and I are here all day answering everything.
About Concierge by Juniors AI on Product Hunt
“Omni-channel AI-first customer support (6 months free)”
Concierge by Juniors AI launched on Product Hunt on October 22nd, 2026 and earned 69 upvotes and 4 comments, placing #26 on the daily leaderboard. Juniors AI Concierge is AI-powered customer support for modern teams. Unify WhatsApp, Instagram, email and in-app chat in one workspace, automate repetitive requests with human handover, ask questions about your data in plain English, and track AI and human agent performance. Built on a Bring Your Own Infrastructure model: connect your database, Redis and AI provider keys, and we handle the AI orchestration. Smarter support, full control.
On the analytics side, Concierge by Juniors AI competes within Customer Success, User Experience and Artificial Intelligence — topics that collectively have 857.3k followers on Product Hunt. The dashboard above tracks how Concierge by Juniors AI performed against the three products that launched closest to it on the same day.
Who hunted Concierge by Juniors AI?
Concierge by Juniors AI was hunted by Rahul Khanna. A “hunter” on Product Hunt is the community member who submits a product to the platform — uploading the images, the link, and tagging the makers behind it. Hunters typically write the first comment explaining why a product is worth attention, and their followers are notified the moment they post. Around 79% of featured launches on Product Hunt are self-hunted by their makers, but a well-known hunter still acts as a signal of quality to the rest of the community. See the full all-time top hunters leaderboard to discover who is shaping the Product Hunt ecosystem.
For a complete overview of Concierge by Juniors AI including community comment highlights and product details, visit the product overview.
Rahul Khanna
Hey Product Hunt! 👋
I'm Rahul, co-founder of Juniors AI.
We built Concierge after running support for a high-volume consumer app and hitting the same wall every AI support tool puts up: to use their AI, you hand over every customer conversation, pay a markup on every token, and live with their roadmap.
So we flipped the model. Concierge runs on your infrastructure.
🔒 Your data never touches our servers. Conversations, knowledge base docs and customer context live in your own PostgreSQL, Redis and S3. We store your org identity and login. That's it.
💸 Pay API prices, not platform markups. Plug in your own Anthropic or OpenAI keys, with a backup model if the primary fails. Zero token markup; you pay providers directly.
🤖 AI-first, humans when it matters. The AI handles L1 from your knowledge base and hands off to a human agent when its confidence drops. Built-in analytics show auto-resolution vs escalation, so you always know how the AI is actually performing.
Also included: WhatsApp, Instagram, email & web chat support, SLA policies by priority, macros, conversation tags, Slack alerts, agent scoring, and user context injection, so the AI knows who it's talking to before the first reply.
🎁 For the PH community: 6 months free, with hands-on onboarding from our team.
1. Book a quick call: https://cal.com/nikhil-dotasara-ybnjsa/30min
2. We'll get you set up and guide you through configuration
3. Enjoy 6 months free of AI-powered support & Talk to Your Data.
We'd love your honest take: would bringing your own infra be a dealbreaker or a must-have for your team?
Komal, Nikhil and I are here all day answering everything.